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How Incidence Response is Managed Using Security Standard Operations Procedure Incident response is an act of addressing and managing the outcome of a security breach or an incident following an organized approach. The purpose of the incident response is to be able to handle the situation in a way that whatever damage incurred can be reduced, as well as other factors like recovery time and costs. In specific terms, the incident response includes a policy that defines the component of what an incident is and a step procedure to be observed when an incident occurs. An organization’s incident response is made up of a computer incident team, security and general IT staff, representatives from the legal, human resources and public relations departments. SANS (SysAdmin, Audit, Network and Security) Institute, a world-class security operations center, in their experiences in handling computer incidents, they have offered these steps to address an incident effectively.
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It is the main duty of an organization to prepare and educate users and the IT staff of the importance of updated security measures and train them how to respond to computer and network security incidents properly and quickly.
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Creating an incident response team is necessary so the group’s task is to determine whether an incident is a security threat and act on it. As soon as the team confirms that it is a security incident, they can contact CERT (Computer Emergency Response Team) Coordination center, which can track the internet security activity and has current information on viruses and worms. The team further investigates the incident problem in so far as to what extent has it spread and controls the spread by disconnecting the affected systems, as well as the affected devices, to prevent further damage. As soon as the team finds out the origin of the incident, the root cause and all traces of the malicious code are removed. The team, afterwards, restore the data and software from the clean, backup files, ensuring there are no remaining vulnerabilities, as well as monitoring the systems for signs of a recurrence. The team evaluates on the incident and how it was handled and make recommendations as basis for future response and for preventing recurrence. Creating an incident response team in the organization is effective if the IT staff can qualify and fill in the role of incident responders and security operations center analysts. Large corporations with extensive networks put premium on outsourcing security providers or contracting specialists to help them in their incident problems. To most organizations, they utilize a mix of their in-house incident team collaborating with an outsourced security analysts. Regardless of what the team structure may be, the organization must see to it that their incident responder team must have the training coming from a security provider that has the reputation of a global security standard service.