How to Find the Right Small Business Phone System
A phone system may not be among your priorities when running a small business. The crucial function that the phone system plays also goes unnoticed most of the time even when your business is running smoothly.
However, when you want to install a new system, you will be shocked at the wide choices available in the market. Small business phone systems come in all shapes and sizes. The systems have a wide variety of features and capabilities. Given the wide variety of phone systems, how do you determine which one will be right for your business? Read on for tips on choosing the right phone system.
Types of Phone System
There are two basic types of phone systems you are likely to come across during your research. The huge and confusing Private Branch Exchange (PBX) is the most common one. One of the features of these systems is that they have dedicated operators. Today, you will find PBX phones in all sizes. The affordability and capability of the systems make them ideal for most small businesses.
Why No One Talks About Systems Anymore
You can also choose a small business phone system known as the key system. This phone system has a key unit that controls other phones you may have. With the key system (KSU), you can control features such as voice mail on every phone in your business. The KSU ensures that any phones in your business are not in use at the same time.
3 Services Tips from Someone With Experience
KSU systems allow dialing of phones in your business through an extension number. Apart from this, you have the ability of supervising how the system is working to ensure all the needs of your users are met. One of the best things about the KSU is that it can be integrated with new software to expand its capabilities.
Many small businesses use KSU and PBX phone systems. The two systems use nearly the same technology. In the past, PBX systems were more advanced than the KSU systems. However, today, both systems use the same technology. There are also phone systems that share the features of both PBX and KSU systems. These phones are known as hybrids and can be expanded to meet the needs of your business.
A KSU-less system will be ideal for a business that has less than 10 employees. The KSU-less system works in a similar manner to a KSU system. The main difference is that the KS-less system does not have a central unit. KSU-less systems do not have to be wired to a building like traditional phone systems. Moreover, in case your business shifts to a new building, you can move with the phone system.