Integration process with the use of PagerDuty

Various open source network management systems are used in monitoring various aspects. These aspects include tracking the status of network services as well as servers or other forms of computer hardware. These systems also have their kind of quality and complexity.

Zabbix falls among the varied types of enterprise-class network systems. The system is a robust open source management system. It has an essential role in many organizations and institutions as it monitors the IT infrastructural database of these corporations. PagerDuty extends the functionality of this system. PagerDuty provides the system with an on-call schedule as well as notifying it of any alerts or incidents that are in the PagerDuty API. This app informs the client on matters that are extremely critical to the events of the systems. This notification will enable the user act on the pop-up and do the appropriate actions towards the issue underhand.

The following information explains in detail how to integrate the system’s installation with PagerDuty. The coding language used is Python. These instructions are described in detail so that the client can’t be misled or dissuaded. It is advisable to change the guidelines concerning the operating system distribution as well as the configuration of the system being integrated. The first stage is set up in the PagerDuty Section. The user should click the Services option in the Configuration list. After the service window is revealed, there are two options. The first entails the user to create new service for the integration while the second involves incorporating the said integration to the already existing service. After either of the two tasks has been done the Integration key is copied and will be used in the system.

The second stage is on the system side. First, the PagerDuty Agent is installed after which a symlink is added to the system’s directory. The PagerDuty is added as a media version of the system in which the user is shown in detail how to perform the said task. This newly created media type as a user. For first-timers, it is first advisable to create a new user in the system. In case of a professional then the existing user can be modified with which the PagerDuty is incorporated in it. The copied integration key will be used in this part. Once done with the configurations the user is advised to save the whole process and all the changes made. Next, the group is created with which all relevant information such as the group name as well as PagerDuty Service User is inserted. Next, the PagerDuty service is set as a single user. After saving the work, the system will have successfully been integrated with the PagerDuty.

It is also advisable to incorporate an external ping configuration to the system. This check service will keep observing the external connectivity of the user’s site. PagerDuty can also be used for this purpose. It is also possible to set multiple functions of the PagerDuty to the system. In case of the system failure or the integration failing to perform its tasks correctly, it is advisable to do all troubleshoots to get the cause.